Re-Opening/Coronavirus: Enjoying the show safely, together - what you need to know.

153a High Street, Stockton-on-Tees, TS18 1PL

ARRIVING BY CAR
Stockton Globe is close to the A19 and A66 and is easily accessible by car. There are several public car parks located within a 10-minute walking distance of the venue including Wellington Square, Riverside and Bishop Street car parks.  Wellington Square car park is open late to accommodate visitors and is free after 5pm. On return to your vehicle, the pay machines will be out of service and the exit barriers will be raised for ease of exit. 

For customers requiring blue badge parking, there is blue badge parking on Church Road and The Square opposite our venue. There is also blue badge parking in Wellington Square car park and Bath Lane North carpark, both have step free routes to the venue. 

A map of Wellington Square Car Park and the full list of Stockton town centre car parks can be downloaded here: Wellington Square, Stockton Town Centre Car Park.

PUBLIC TRANSPORT
If arriving by train, Stockton train station is 0.3 miles away and is walkable in 6 minutes. Thornaby train station is located 1.5 miles from the venue and is a 20-minute walk or a 5-minute drive.

Stockton Globe is well-situated on the high street for easy access to local bus routes. Bus numbers 7, 7A, 15, 17A, 36, 37, 38, 52 and 58 arrive and depart from stops within a minute walk of the venue along with other services for the wider Teesside area. The X10 bus also departs and arrives hourly from the high street with destinations including Newcastle, Gateshead and Peterlee.

You can download the Bus Location and Bus Route map for the local area here: - https://connectteesvalley.com/data/busmaps/Stockton_High_Street.pdf

Security

ATG makes the safety and security of its customers and staff a priority. Please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues.

Stockton Globe is unfortunately not able to provide a dedicated cloakroom facility. In the interests of staff and audience safety and security we are unable to store large or bulky items including bags, suitcases, bicycles or other personal modes of transport, other than equipment required by customers with access needs.  

Audience members are prohibited from bringing glassware, liquids, controlled substances, alcohol, food and drink, weapons, or laser pointers onto the premises.

Professional photography and audio equipment may not be used unless with express written permission from the venue.

As per our Admission Policy, please be advised that only valid ticket holders may be permitted to enter the venue, and we withhold the right to refuse entry to any audience members who do not adhere to our policy. In cases where a ticketholder is refused entry or ejected due to own behaviour they will not be issued with a refund for the event.

Access

Stockton Globe is accessible to all and has step free access to the front entrance and lift access to all parts of the venue.

Wellington Square car park is a 3-minute walk away and is a level route via Wellington Square and Stockton High Street. The nearest on street parking bays which can be used free of charge with a Blue Badge are located on Church Road, TS18 1TW.

Supporting families during their visit is also important to us. There are baby change facilities at the rear of The LINK and throughout the Globe. Baby feed facilities are available upon request. Breastfeeding mothers are very welcome – please ask if there is something you need to make your visit even more comfortable.

MOBILE CONNECT
Our auditorium has been installed with a Mobile Connect system, this system will enhance the experience of visually impaired patrons or those who are hard of hearing.

The Mobile Connect system provides an amplified performance for those who need it via personal mobile phone or tablet. If you are not familiar with this service, here is some further information to assist you before arriving for a performance:

• Anyone using this system will be able to hear a live feed of the performance on stage (with Audio Description if attending an Audio Described performance) through a headset or directly through their hearing aids from wherever they are sitting throughout the auditorium. If you are listening through hearing aids, please request a neck loop.
• If you have either an iPhone/iPod/iPad or an android smartphone you can download the free Sennheiser Mobile Connect App from the app store through a WiFi connection (Downloading using your roaming data may incur extra data charges).
• Bring your fully charged device with the latest version of the app installed and your own headphones to use in the venue.
• Connect to the Mobile Connect WiFi once inside the auditorium on arrival and make sure that your data is switched off and your phone is on silent. For the best experience, you may wish to switch your device to airplane mode. The Mobile Connect App will still work under this function.
• Mobile Connect in our venue – we have in house devices or customers are welcome to bring their own devices.

WHEELCHAIR ACCESS
There are eight spaces in the stalls where wheelchair users can remain in their wheelchairs. Access is on the flat via a lift. There are 4 spaces in the Lower Circle where wheelchair users can remain in their wheelchairs. Access is via a lift. All spaces have the option for a companion. These need to be booked via our dedicated Access line on 0333 0095399.

Accessible toilets are located on the Stalls and Lower Circle levels and in The Link Café Bar.

Please note assistance will be provided for patrons to vacate the building in case of evacuation.

SUPPORTED EXPERIENCE
During a supported experience, the usual arrangements are in place within the auditorium, including latecomer’s rules, and there are no technical adjustments to the performance.

WHAT WE CAN OFFER:

• Familiarisation visits can be arranged.
• Supportive staff
• Early entry into Auditorium may be possible to arrange but not guaranteed.
• Families are urged to get in touch with us if they have specific requirements to help support their visit.

PERFORMANCE INFORMATION
Audiences should reasonably expect pyrotechnics, possible strobes and loud sounds when attending shows at Stockton Globe. However, as the content changes on a show-to-show basis, please contact us for specific details.

Those who are sensory sensitive are advised to bring any equipment needed for support e.g. ear defenders.

ACCESS BOOKINGS
0333 009 5399

FURTHER INFORMATION
You can download our Venue Access Guide (PDF or Word Document) & Visual Story for more information.
Should you need any further information, or have any queries, please email stocktonglobeenquiries@theambassadors.com.

How to Get Here

Address

Stockton Globe

High Street

Stockton-On-Tees

TS18 1PL

How to Get Here

Nearest Train Station:

Stockton Train Station is a 6 minute walk away from the Globe

Thornaby Train Station is a 5 minute drive from the Globe, or a 22 minute walk

Get in contact with us here

Mon:
Tue-Sat:
Sun:
Times here

How to Get Here

Nearest Car Park:

Located on Stockton High Street, close to the A19 & A66 the Stockton Globe is easily accessible via car

There are a number of public car parks located within a 10 minute walking distance of the Stockton Globe.

Wellington Square Car Park

Riverside Car Park

Castlegate Car Park

Bishop Street Car Park

Playhouse Theatre

Northumberland Avenue
London
WC2N 5DE

Telephone Bookings:

03330 096 690

How to get here

parking
bus
train
tube

Access Bookings:

0800 912 6971